Qualified Piper
VerifiedInbound AI SDR that engages website visitors by chat, voice or video and books meetings
Product preview
Qualified Piper
What it is
Piper is Qualified's AI sales development agent for inbound demand. It greets visitors on your website in real time over live chat, voice or video, answers their questions, qualifies them and books meetings directly from the visit, a form or a button. In the inbox, Piper follows up with inbound leads, nurtures warm prospects with relevant offers and replies to buyers. It can serve personalized content across the buying committee and supports nurture and product-led growth motions such as free trial follow-up. Piper uses Salesforce CRM and Salesforce Marketing Cloud Account Engagement data to decide how to engage, and your team can talk with it and get notifications in Slack. Higher plans add agent handoff, MCP and API access, a Salesforce sandbox and multiple agent profiles. Qualified does not publish prices; plans are quoted after a demo.
Key features
- Real-time website conversations by chat, voice or video
- Inbound email follow-up and nurture
- Meeting booking from visits, forms and email
- Salesforce CRM and MCAE integration with Slack alerts
What we liked
- + Responds to inbound buyers while they are on your site
- + Deep Salesforce integration
- + Covers chat, voice, video and email in one agent
Worth noting
- · No public pricing
- · Built mainly for companies running Salesforce
Editor's notes
More context from AI BirdView
Qualified Piper is an AI SDR agent that turns inbound website traffic and leads into booked meetings for B2B marketing and sales teams. Built by Qualified, a conversational marketing company known for its Salesforce focus, Piper talks to buyers the moment they arrive on your site, by chat, voice or video, and then keeps working the lead by email. Its specialty is inbound: rather than cold outreach, it concentrates on not wasting the demand your marketing already pays for.
What is Qualified Piper used for?
Qualified Piper is used to respond to inbound interest instantly and convert more of it into pipeline without adding SDR headcount.
- Starting real-time conversations with website visitors over chat, voice or video
- Answering product questions and qualifying buyers during the visit
- Booking sales meetings from forms, buttons, chat or email
- Following up with inbound leads and nurturing warm prospects by email
- Serving personalized offers and content to members of the buying committee
- Following up on free trial signups in product-led growth motions
Who Qualified Piper is best for
Qualified Piper suits B2B companies with meaningful website traffic, an established inbound program and Salesforce as their CRM. Demand generation and revenue operations leaders who want faster speed to lead are the main buyers. Companies with little traffic, or teams focused on cold outbound, will get more from an outbound AI SDR.
Qualified Piper pricing
As of October 2026, Qualified does not show prices on its pricing page; each plan has a contact button and the company offers a customized plan after a demo. Premier includes text, voice and video agents, website and email conversations, meeting booking, multi-language support, 250,000 monthly web sessions and 2,500 monthly active email contacts. Enterprise adds agent handoff, MCP and API access and a Salesforce sandbox, with 2 million web sessions and 10,000 email contacts. Ultimate adds multiple agent profiles, high-volume contact databases and a dedicated IP, with 5 million web sessions and 24,000 email contacts. No free trial is mentioned.
Limitations to keep in mind
- Pricing is only available through sales, which slows comparison
- The product is designed around Salesforce, so other CRMs are a weaker fit
- Results depend on having enough inbound traffic to engage
- Voice and video conversations need careful scripting and brand review
Qualified Piper vs alternatives
Warmly is a strong alternative if you want to identify anonymous website visitors and combine that with outbound plays. HubSpot Breeze is a better choice for companies running HubSpot rather than Salesforce. Regie.ai and Reply.io focus more on outbound prospecting sequences with AI agents. Qualified Piper wins for Salesforce-based teams that want an agent to engage inbound buyers live on the website and book meetings on the spot.
Tips for getting started with Qualified Piper
Map your highest intent pages, such as pricing and demo pages, and launch Piper there first. Give it clear qualification rules and routing tied to Salesforce fields so meetings reach the right rep. Review conversation transcripts weekly in the early months to refine answers and offers.
Qualified Piper FAQ
- How much does Qualified Piper cost?
- Qualified does not publish Piper pricing as of October 2026. Premier, Enterprise and Ultimate plans are quoted after a demo.
- What does Qualified Piper do?
- Qualified Piper engages website visitors by chat, voice or video, qualifies them, books meetings and follows up with inbound leads by email.
- Does Qualified Piper work with Salesforce?
- Yes. Piper integrates with Salesforce CRM and Salesforce Marketing Cloud Account Engagement and uses CRM data to decide how to engage buyers.
- What is the best alternative to Qualified Piper?
- Warmly is a good alternative for visitor identification and signal-based plays, and HubSpot Breeze suits companies that run on HubSpot.
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