Tidio
VerifiedLyro AI answers 70% of customer chats itself
Product preview
Tidio
What it is
Tidio makes conversational AI accessible to small businesses: install the widget, feed Lyro your FAQs and site content, and it handles the bulk of customer questions — recommending products, tracking orders, and escalating gracefully to humans in a unified inbox. Shopify-friendly flows recover carts and lift conversion.
Key features
- Lyro AI conversational agent
- Live chat unified inbox
- Shopify cart recovery flows
- Multichannel (email, socials)
What we liked
- + Fast setup, real deflection
- + SMB-friendly pricing
- + Good Shopify fit
Worth noting
- · Lyro priced per conversation
- · Advanced routing limited
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