Sabato

Verified

Managed AI voice agents that answer support and sales calls for online stores

Product preview

Sabato

What it is

Sabato is a managed voice AI service for e-commerce and retail companies. The team builds and operates an AI phone agent that plugs into a store's product catalog and order data, including a Shopify integration and connections through Zapier. Prebuilt workflows cover pre-sales consultation, order status questions, returns, complaints, quote requests and back-in-stock notices, and the agent can send an SMS summary with checkout links after a call. Calls can be transferred to a human when needed, and call data is turned into insights for the business. The agent supports multiple languages for brands selling across countries. Pricing is usage-based per call, with a setup fee and a pilot package.

Key features

Prebuilt e-commerce call workflows
Catalog and order system integration
Human handoff for complex calls
Call data and agent evaluation

What we liked

+ Fully managed setup and ongoing tuning
+ Per-call pricing published on the site
+ Live demo numbers you can call

Worth noting

· Requires a sales call and setup fee
· Aimed at businesses with meaningful call volume

Editor's notes

More context from AI BirdView

Phone support is often the most expensive channel for an online store, and it is also where many sales questions go unanswered. Sabato takes on that channel with an AI voice agent built specifically for e-commerce, and it differs from self-serve voice builders by handling the build, operation and improvement for you. You can even call its public demo numbers to hear the agent before talking to sales.

Workflows for order status, returns, complaints, quotes and pre-sales advice
Connects to the product catalog and order data, including Shopify
Sends text summaries with products discussed and checkout links after calls
Transfers to a human when a case needs a person
Supports several languages for stores expanding into new countries

Sabato is best for e-commerce and retail brands that receive a steady volume of repetitive calls and want them handled without hiring more operators. The founders say they previously built products at large consumer tech companies. A practical tip: start the pilot with a single high-volume workflow such as order tracking, measure how many calls it resolves end to end, and expand to pre-sales calls only after that baseline is clear.