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Loman AI

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AI phone agent for restaurants that takes orders, payments and reservations and syncs to your POS

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Loman AI

What it is

Loman AI answers restaurant phone calls around the clock so staff can stay focused on the dining room. It takes pickup and delivery orders and sends them straight to the POS, securely takes card payments over the phone, books reservations, answers questions about the menu and hours, and upsells add-ons. It can handle many calls at once, quote wait times, send directions by text and transfer edge cases to staff. Integrations include Toast, SpotOn, Square, Clover, Shift4, Aloha by NCR, Olo, Stream, OpenTable and Resy. A dashboard shows live calls, transcripts, orders and revenue, and lets owners update menus and hours. Loman serves single locations through enterprise brands, and pricing is quoted on request with no per-minute fees.

Key features

  • Phone orders sent directly to the POS
  • Secure card payments over the phone
  • Phone reservations through OpenTable and Resy
  • Dashboard with transcripts, orders and revenue

What we liked

  • + Handles takeout ordering and payments, not just questions
  • + Wide POS integration list including Toast and Square
  • + No per-minute fees

Worth noting

  • · Prices are not published
  • · Ordering and payments need the Premium tier

Editor's notes

More context from AI BirdView

Loman AI is a restaurant AI phone agent that answers every call, takes takeout and delivery orders, collects payment and books reservations, then pushes everything into the restaurant's POS. Based in Austin, Texas, it targets pizza shops, quick-service restaurants and multi-unit brands where phone orders are a real revenue stream. Its strength is the depth of its POS integrations, which let orders flow straight to the kitchen without staff retyping them.

What is Loman AI used for?

Restaurants use Loman AI to stop missing calls during busy hours and to capture phone orders that would otherwise go to voicemail.

  • Taking pickup and delivery orders by phone and sending tickets to Toast, Square, Clover, SpotOn and other POS systems
  • Accepting card payments securely during the call
  • Booking reservations through OpenTable and Resy
  • Answering menu, hours and directions questions and quoting wait times
  • Upselling add-ons and marking out-of-stock items automatically
  • Reviewing calls, transcripts, orders and peak call times in one dashboard

Who Loman AI is best for

Loman AI fits independent restaurants, pizza and burger shops, franchise operators and enterprise restaurant brands that take a meaningful number of phone orders. It is a good choice when staff regularly leave the counter or kitchen to answer the phone. Fine dining venues that only need reservation handling may prefer a reservation-focused voice tool.

Loman AI pricing

Loman AI does not publish prices. As of October 2026, its pricing page lists two plans, Starter for basic call management and Premium for ordering and reservations, with an enterprise option for custom integrations. Starter covers inquiries, call transfers, SMS and menu updates, while Premium adds takeout and delivery ordering, phone reservations, full POS integration, phone payments, guest memory and an upsell engine. Pricing is quoted after a demo, and Loman states there are no per-minute fees.

Limitations to keep in mind

  • No public price list, so you must request a quote
  • Order taking and payments sit in the Premium plan rather than Starter
  • Menu accuracy depends on keeping your POS and menu data up to date
  • Some callers will still ask for a person, so transfer rules matter

Loman AI vs alternatives

echowin and DialNexa are general AI voice agent builders that work across industries but need more setup to match restaurant ordering workflows. Kalyvox is a simpler AI receptionist for small businesses that mainly screens calls and takes messages. niia suits salons and spas booking appointments over WhatsApp rather than restaurants. Loman AI wins for restaurants that want phone orders and payments flowing straight into their POS with a voice agent trained on restaurant calls.

Tips for getting started with Loman AI

Check that your POS is on Loman's integration list before booking a demo, since direct order injection is the main benefit. Clean up modifiers and item names in your POS menu so the agent reads them naturally. Try the live demo call with your cuisine type to hear how it handles orders. Track missed calls and average phone ticket size before and after launch to measure payback.

Loman AI FAQ

Is Loman AI free?
No. Loman AI is a paid service with Starter and Premium plans, and pricing is quoted on request with no per-minute fees.
Does Loman AI integrate with Toast?
Yes. Loman AI integrates with Toast, as well as Square, Clover, SpotOn, Shift4, Aloha by NCR and Olo.
Can Loman AI take payments over the phone?
Yes. On the Premium plan, Loman AI securely takes credit card payments during the call and syncs them with the order.
What is the best alternative to Loman AI?
echowin is a flexible general voice agent alternative, while Kalyvox suits small businesses that mainly need calls answered and screened.

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